A few months ago, Carmen contacted the commercial department of Afandecor in order to replace her old windows. Among the problems detected, there was one that greatly worried the client: the noise that filtered through the living room window that looked directly onto a central street in the Embajadores district (Madrid). Furthermore, the enclosure was not entirely efficient and there was an increasingly larger crack between the façade and the installed window. The change in habits due to the pandemic caused the client, who was spending more and more hours of the day at home, to decide to replace the windows.
Carmen, on the recommendation of an acquaintance, was clear that she wanted some Cortizo brand windows. For this reason, our technicians agreed with her on three installations of the COR-70 hidden leaf series for the living room, kitchen and secondary room. This type of aluminum windows combine aesthetics and luminosity, with great thermal and acoustic performance. It allows us to only see 66 mm of the profile from the outside, with a greater glass surface and therefore greater luminosity.
Customer satisfaction with Grupo Afandecor is absolute. Since the installation process began, he has only noticed the improvement that comes with having modern and efficient windows. Firstly, in the living room bay window it has been able to solve the air filtration and noise problems. Traffic on the main street is no longer a headache and thermal transmittance has improved considerably. The installation of a motorized blind also allows you to avoid thermal bridges, heat leaks to the outside, and is an added comfort for your home. Furthermore, the possibility of using a white color for the thin interior profile has made it possible to improve luminosity and maximize the possibilities of a viewpoint as spectacular as the one the client had installed in her home. Before Afandecor's work, the client had a thicker, reddish profile that did not allow her to fully take advantage of the natural light coming through the window.
In the kitchen, the client greatly values the tilt-and-turn mechanism that allows the room to be ventilated without having to completely open the window. This is an important advantage for the colder months and a differentiating factor compared to the old windows that were installed. The same thing happens with the installation of the secondary room.
In short, Carmen is satisfied with the entire process with Afandecor, from the first commercial contact to the after-sales service. Among the competitive advantages of Grupo Afandecor, the client highlights that the installation deadlines were met and that the assembly team that traveled to her home “He was friendly, fast and efficient.”
